Wholesale Shipping

Shipping rate is weight based and will be calculated at the checkout page after the shopping cart is populated, depending on the size of the order and destination. 

Domestic

For Domestic Orders, we let the customers choose between AusPost Standard or Express depending on their preference.

Tracking

  • All domestic orders are shipped via Australia Post and can be tracked here.

ETA

  • Delivery time will vary and depend on the delivery destination. We ship from Sydney, Australia.
  • Standard shipping generally takes 3-5 business days
  • Express shipping generally takes 1-3 business days

International

For International Orders we let the customers decide between Australia Post Express International Merchants' Service and DHL Express depending on their preference.

For the EU & UK zone, at the moment we are offering shipping by DHL Express only.

Tracking

  • International orders are shipped via DHL Express and can be tracked here
  • International orders are shipped via Australia Post and can be tracked here.

ETA

  • Delivery time will vary and depend on the delivery destination. We ship from Sydney, Australia.
  • Delivery time ETA is also subject to Customs clearance of the destination country.
  • Please refer the chart below to estimate to delivery time
  • Please note: peak periods may take longer

    Select the country name to estimate delivery time

    Destinations Australia Post DHL EXPRESS
    USA 7-12 Business Days 3-7 Business Days

      

    International Custom Fees

    International customers may be required to pay Customs charges. All customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the customs fees.

    Lunalae is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.